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How it Works

Information Security

The world's most security conscious organisations trust us to process their data in line with the most rigorous global security protocols

Our ‘Statement of Intent’

Financial Education is the fastest growing employee benefit in the UK.  With this, comes evolution, innovation and opportunity across many areas including – the use of data to personalise user experience. As a workplace Financial Education specialist supporting some of the world’s most security conscious businesses, information security is in our DNA and at the centre of our solution.

We are not led by ‘best-practice’. We are setting the bench mark for ‘best-practice’.  In 2015/16, the largest part of our technical spend was infrastructure, security and data management – all integral to our information security strategy.  Data security is at the heart of building and running a dependable, robust and scalable business – that’s why some of the world’s most security conscious businesses use us for Financial Education.

What data are we talking about? 

In order to provide our clients’ employees with a personalised Financial Education experience, we take a regular feed of employee data from the employer.  The data we receive varies from client to client but is typically:

  1. Employee Identifier
  2. First Name
  3. Last Name
  4. Gender
  5. Date of Birth
  6. Salary
  7. Postcode

Data Distribution

Nudge is an independent Financial Education solution. There is no interaction or referrals with other providers or products. Giving you peace of mind that Nudge is an education service not a sales mechanism.  Nudge is a closed system. There are no APIs (application programme interface) or openings with any other service providers.


Nudge are fully accredited with ISO27001 (formally known as ISO/IEC 27001:2005). ISO27001 is a specification for an Information Security Management System (ISMS) which is industry recognised framework of policies and procedures including all legal, physical and technical controls involved in our information risk management processes.

As an employer, what do you need to know? 

As an employer, you have a responsibility to ensure your partners are treating your data with the utmost control and respect.  There are a number of questions that should be asked to assess this. We’ve suggested the following with Nudge answers alongside each:

  1. Do you manage data in line with ISO27001? Yes
  2. Is our data ‘encrypted at rest’? Yes
  3. Do you use TLS 1.2 as a security protocol? Yes
  4. Does our data ever leave the UK? No
  5. What other parties do you share our data with? None. Nudge is an independent solution with no external provider or product interaction.

As an employee, what do they need to know? 

From the employee’s perspective, Financial Education would be an integrated part of their existing benefit package in the same way that life assurance, private medical or childcare vouchers are.

There is no requirement for individual employee agreement.

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