Vacancies at nudge

Product Support Engineer

Careers at nudge

About us

In today’s complex financial world, ignorance isn’t bliss. For many, it’s hardship, hassle, and lost opportunity.

But we believe change is possible. And we’re going to lead it. Because when people are in control of their money, they’re in control of their lives.

nudge is the global financial education platform that demystifies money management for all.

Drawing on behavioral psychology and data, our platform offers personalized, engaging financial knowledge and skills to educate and delight.

We have a stellar client base including PayPal, Facebook, Boeing, Virgin, IBM, British Gas, Samsung, Investec, Clifford Chance, Selfridges and BlackRock.

And nudge is now live in over 100 countries!

Find out more about us here.

Opportunity

Your role would be key in improving and driving the nudge product. You will work alongside an established skilled team on ongoing product support operations. You will be closely integrated with the existing technology team.

This is an opportunity to make a meaningful impact on the lives of thousands of people across the globe.

Responsibilities

We are looking for someone to work as a Product Support Engineer. nudge is fast moving, which means that sometimes our roles can be pretty-varied. However, some of the core parts of the role will be:

  • Working alongside other team members such as Product Managers, and Quality Engineers using the most appropriate tools and techniques.
  • Investigating potential issues raised and identifying and ticketing these issues.
  • Experience in an enterprise product.
  • Experience of working in a fast-paced environment
  • Experience with Windows OS
  • Experience with Relational Databases and associated DB tools (MS SQL).
  • Experience working with and understanding of web services and a SOA product.

 

Skills and experience

We’re a close-knit family so a willing, friendly and collaborative personality is really important to us. And we’re exceptionally nimble and things move fast so we really value ‘athletic’ minds and a “let’s give it a go” attitude.

For this role we’re also looking for the following skills and experience:

  • SQL Databases
  • Experience working in an Agile environment
  • Experience with Relational Databases and associated DB tools (MS SQL Server). Writing basic SQL statements (select, joins and aggregate functions).
  • Ability to meet deadlines, work under pressure and multi-task
  • Strong communication skills
  • Familiarity with Microsoft PowerShell and scripting

 

What we offer

At nudge we put people first.  Our values are “friends through thick and thin”, “embracing differences, supporting individuals”, “leading and sharing” and “always learning”.

We have an open, friendly and supportive work environment that we hope you’ll be proud of.  And we’re growing fast which means great opportunities for you and your people to gain broad and diverse experience alongside some of the brightest minds in the industry.

  • Share options
  • A competitive salary
  • A personal learning and development allowance
  • 25 days annual leave, plus your birthday off
  • A company pension scheme
  • Life Assurance and Critical illness cover
  • Private Medical Insurance cover
  • Regular company socials and wellbeing activities
  • A flexible working environment
  • Unparalleled opportunity to develop your career rapidly through exposure to all company areas

We’re committed to creating a culture which gives our employees a sense of belonging. This is also reflected in our values as we’re learning and growing through embracing differences and supporting individuals.

If it sounds like you, we’d love to hear from you! Send us your CV and your portfolio (samples of your work) via the form below.

Any questions, get in touch with us on careers@nudge-global.com

Apply now

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