Financial education plants positive behavior change at Perennial

Established: 1839
Industry: Horticulture
Audience: 500

The challenge

Perennial has a long history - over 180 years - as the UK’s only charity helping all those who work with plants, trees, flowers and grass. Offering free support, information and advice they are there to help the horticultural community and their families live better lives - both day to day and if times become more challenging. This includes support for their health & wellbeing, money management, if they are experiencing employment or family issues, need help with housing or could benefit from legal advice.

To aid financial wellbeing, the team at the charity recognized the need to help people in the horticultural community avoid:

• Making poor short and long-term decisions around money.
• Seeking guidance from unreliable or unverified sources.

nudge was identified as the most effective solution best able to support these needs by offering impartial, financial education to help build and develop stronger, positive personal money management and overall financial wellbeing guide.

The solution

Perennial launched nudge in November 2022 and has already had incredible engagement. Much of the success can be attributed to the lively series of communication and engagement tactics, designed to unpack the benefits of using nudge, for better money confidence. The team promotes nudge regularly on social media and spotlight access to nudge on their website. Awareness is also driven by sharing information about nudge at trade shows and encouraging key stakeholders to help amplify the opportunity it offers. Perennial takes full advantage of the nudge tool-kits, including content for the team to raise awareness of financial wellbeing during national and international personal finance awareness days.

The outcome

When it comes to behavior change, and a potential indication of improved financial wellbeing, Perennial users’ interests have moved from reactive topics like, ‘debt’ and ‘borrowing’ to positive financial planning such as  ‘housing’ and ‘everyday money’.

And the impact doesn’t end there, 49 Perennial users said that they thought the platform was ‘excellent’. Others said nudge is, ‘Very user friendly and clear’ or that they found nudge, ‘Useful for pension advice’ and they now, ‘Want to improve their savings’.